Privacy policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator.

Their contact details can be found in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter into a contact form.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of  data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Details can be found in the privacy policy under "Right to restriction of processing".

 

Analytics and third-party tools

When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. Here we also use services from Google - this is a company headquartered in the USA. Further information and the privacy policy can be found here or at https://policies.google.com/privacy?hl=e.

The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you.

 You can object to this analysis or prevent it by not using certain tools. Detailed information about all these tools and your options for objection can be found in the following privacy policy.

2. Hosting und Content Delivery Networks (CDN)

Externes Hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the servers of the hoster. This can be IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions with regard to this data.

Conclusion of a contract for order processing

In order to ensure data protection-compliant processing, we have concluded a contract processing contract with our hoster.

Akamai

For the purpose of speeding up our websites, we use the Content Delivery Network (CDN) of Akamai Technologies Inc., 150 Broadway, Cambridge, MA 02142, USA, (Akamai). A CDN is a service with the help of which contents of our online offer, in particular large media files, such as graphics or scripts, are delivered faster with the help of regionally distributed servers connected via the Internet. The processing of your data takes place solely for the aforementioned purposes and to maintain the security and functionality of the CDN.

Akamai transfers personal data from the log files (e.g. IP addresses) to the USA during each data processing, as certain servers for processing the log files are only located in the USA. Akamai is therefore committed to complying with the standards and regulations of European data protection law. For more information about Akamai's privacy policy, please visit https://www.akamai.com/de/de/privacy-policies/.

Akamai stores data for up to 24 hours so that content can be delivered more quickly when you visit our website.

Akamai cookies are classified as strictly necessary cookies.

Cloudflare

We use the service "Cloudflare". The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter referred to as "Cloudflare").

Cloudflare offers a globally distributed content delivery network with DNS. Technically, the transfer of information between your browser and our website is routed via the Cloudflare network. This enables Cloudflare to analyze traffic between your browser and our website and act as a filter between our servers and potentially malicious traffic from the Internet. Cloudflare may also use cookies or other technologies to recognize Internet users, but these are used solely for the purpose described here.

The use of Cloudflare is based on our legitimate interest in the most error-free and secure provision of our website (Art. 6 para. 1 lit. f GDPR).

The transfer of data to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.cloudflare.com/privacypolicy/.

To learn more about security and privacy at Cloudflare, visit https://www.cloudflare.com/privacypolicy/. Order processing

We have concluded a contract for order processing (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

JSDelivr

To provide our website, we use the open source services of jsdelivr.com of the Polish software company ProspectOne, Królewska 65A/1, 30-081, Kraków, Poland. It is a Content Delivery Network (CDN).

In order to provide this service, your browser may send  personal data to jsdelivr.com.  jsDelivr can thus collect and store user data such as IP address, browser type, browser version, which website is loaded or time and date of the page visit. However, we as the site operator have no influence on possible further data processing by jsDelivr!

jsDelivr has servers distributed in different countries and your data may also be stored outside the European Economic Area. See our note on "Notice on data transfer to the USA and other third countries".

If you have consented to the use of jsdelivr.com-CDN, the legal basis for the corresponding data processing is this consent. According to Art. 6 para. 1 lit. a GDPR (consent) constitutes the legal basis for the processing of personal data, as it may occur during collection by jsdelivr.com-CDN.

We also have a legitimate interest in using jsdelivr.com-CDN to optimize and make our online service more secure. The corresponding legal basis for this is Art. 6 para. 1 lit. f GDPR (legitimate interest). Nevertheless, we only use the tool if you have given your consent.

Information on data processing by jsDelivr can be found under https://www.jsdelivr.com/privacy-policy-jsdelivr-net.

 

Pingdom

On our website we use "Pingdom", a service of SolarWinds Worldwide, LLC, 7171 Southwest Parkway, Bldg 400, Austin, Texas 78735, USA (hereinafter referred to as "SolarWinds"). Pingdom stores and processes information about your user behaviour on our website. Among other things, Pingdom uses cookies, i.e. small text files that are stored locally in the cache of your web browser on your device and that enable an analysis of your use of our website.

 

We use Pingdom for marketing and optimization purposes, in particular to analyze the use of our website and to continuously improve individual functions and offers as well as the user experience. Through the statistical evaluation of user behavior, we can improve our offer and make it more interesting for you as a user. This is also our legitimate interest in the processing of the above data by the third-party provider. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR.

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. You can also prevent the collection of the aforementioned information by Pingdom by setting an opt-out cookie on the following linked website:

• https://www.solarwinds.com/cookies

Please note that this setting will be deleted if you delete your cookies. You can object to the collection and forwarding of personal data or prevent the processing of this data by deactivating the execution of JavaScript in your browser. In addition, you can prevent the execution of JavaScript code altogether by installing a JavaScript blocker (e.g. https://noscript.net/ or https://www.ghostery.com). We would like to point out that in this case you may not be able to use all functions of our website to their full extent.

Third Party Information: SolarWinds Worldwide, LLC, 7171 Southwest Parkway, Bldg 400, Austin, Texas 78735. Further information from the third-party provider on data protection can be found on the following website: https://www.solarwinds.com/legal/privacy

 

RawGit

We use on our site the service RawGit of the company Ryan Grove, Portland, Oregon, United States, website: https://wonko.com/. Processing also takes place in a third country for which there is no adequacy decision by the Commission. Therefore, the usual level of protection for the GDPR cannot be guaranteed during transmission, since it cannot be ruled out that authorities in third countries, for example, can access the collected data.

The legal basis for the transmission of personal data is pursuant to Art. 6 para. 1 lit. f GDPR represents our legitimate interest in the processing. Our legitimate interest lies in achieving the purpose described below.

The service is a content delivery network that mirrors our content via various servers to ensure optimal accessibility worldwide.

With regard to processing, this is available to you in Art. 21. Further information can be found at the end of this privacy policy.

Unpkg

On our website, a web service of the company Npm, Inc., 1999 Harrison Street #1150, CA 94612 Oakland, United States of America (hereinafter: Unpkg) is loaded. If you have activated JavaScript in your browser and have not installed a JavaScript blocker, your browser may transmit personal data to Unpkg. Further information on the handling of the transmitted data can be found in Unpkg's privacy policy: https://www.npmjs.com/policies/privacy

You can prevent the collection and processing of your data by Unpkg by deactivating the execution of script code in your browser or installing a script blocker in your browser.

3. General information and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may have security gaps. A complete protection of the data against access by third parties is not possible.

Note on the responsible body

The party responsible for processing data on this website is:WINORA-STAIGER GmbHMax-Planck-Straße 6 97526 Sennfeld
Phone: +49 9721-65 01-0 E-Mail:
 info@winora-group.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, e-mail addresses, etc.).

Data protection officer required by law

Dipl.-Ing. Lars Ebertz on behalf of L-E-C.COM GmbHOüber den Wiesen 17 35756 Mittenaar
Phone: +49 2778 6969 10
E-Mail: lars@ebertz-datenschutz.de

 

Note on data transfer to the USA

Among other things, tools from companies based in the USA are integrated into our website. If these tools are active, your personal data may be shared with the US servers of the respective companies.

WE WOULD LIKE TO POINT OUT THAT THE USA IS NOT A SAFE THIRD COUNTRY WITHIN THE MEANING OF EU DATA PROTECTION LAW.

 

The legal basis for the transmission of the data is Art. 49 para. 1 a GDPR (express consent).

US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) process, evaluate and permanently store your data on US servers for surveillance purposes. 
We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. For this purpose, an informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

If the data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (objection pursuant to Article 21 (1) GDPR). If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling to the extent that it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21 para. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after the conclusion of a fee-based contract, there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization), this data will be required for payment processing.

Payment transactions via the common means of payment (Visa/MasterCard, direct debit) take place exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

With encrypted communication, your payment data, which you transmit to us, cannot be read by third parties.

Information, blocking, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint  if you have any further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the examination, you have the right to demand the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you file an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may only be processed – apart from its storage – with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

Objection to advertising e-mails

The use of contact data published in the context of the imprint obligation for sending unsolicited advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

4. Data collection on our website

Cookies

Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic solution is provided by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have different functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions desired by you (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies concerned takes place exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

If cookies are used by third-party companies or for analysis purposes, we will inform you separately in this data protection declaration and, if necessary, request consent.

OneTrust Einwilligungsmanagement

We offer you the opportunity to decide in detail in which cases you want to consent to tracking via cookies and other technologies - for the purpose of displaying content relevant to you and offers tailored to you.

The processing of your data for the purposes mentioned here is partly based on legitimate interest, but sometimes we also require your consent. For this purpose, we use the Consent Management Platform (CMP) of OneTrust, LLC, 1350 Spring St NW, Atlanta, GA 30309, as a processor.

Onetrust's CMP enables you to give us a data protection-compliant and self-determined consent to the processing of your data and to revoke it at any time. You can also object to data processing based on our legitimate interest. Further information on data protection and Onetrust's CMP can be found here: https://www.onetrust.de/datenschutzerklaerung/

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources. The collection of this data takes place on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website. For this purpose, the server log files must be recorded.

Contact

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions.

The processing of your request - thus the processing of your personal data - takes place within the Accell Group and usually directly by employees of the responsible body.

As part of the processing of your request, your personal data will be processed in our IT systems. Here, cloud solution providers based in the USA can be used. See also

• Note on data transfer to the USA and
• Chapter 6 – Newsletter > SALESFORCE

The processing of this data takes place on the basis of Art. 6 para. 1 lit. b GDPR, if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data entered by you in the contact form will remain with us and our contract data processors until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The processing of this data takes place on the basis of Art. 6 para. 1 lit. b GDPR, if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of the inquiries addressed to us.

The data sent by you to us via contact request will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Registration on this website

You can register on our website to use additional features on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.

For important changes, such as the scope of the offer or technically necessary changes, we use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. For this purpose, an informal message by e-mail to us is sufficient. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Legal retention periods remain unaffected.

Registration with Facebook Connect

Instead of registering directly on our website, you can also register with Facebook Connect. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

If you decide to register with Facebook Connect and click on the "Login withFacebook"/"Connect with Facebook" button, you will automatically be redirected to the Facebook platform. There you can log in with your usage data. This will link your Facebook profile to our website or services. This link gives us access to your data stored on Facebook. These are mainly:

• Facebook-Name
• Facebook profile and cover photo
• E-mail address stored on Facebook
• Facebook-ID
• Facebook-Freundeslisten
• Facebook likes
• Birthday
• Sex
• Land
• Language

This data is used to set up, provide and personalize your account.

Registration with Facebook Connect and the associated data processing operations are based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time with effect for the future.

For more information, see the Facebook Terms of Service and the Facebook Privacy Policy. These can be found at: https://de-de.facebook.com/about/privacy/ and https://de-de.facebook.com/legal/terms/.

5. Analysis tools and advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to use tracking or statistics tools and other

technologies on our website. Google Tag Manager itself does not create

User profiles, does not store cookies and does not carry out independent analyses. It only serves the

Administration and playout of the tools integrated via it. However, Google Tag Manager collects your IP address, which may also be transmitted to Google's parent company in the United States.

The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The

Website operator has a legitimate interest in a quick and uncomplicated integration and administration of various tools on its website. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1

TTDSG, insofar as the consent to the storage of cookies or access to information in the

device of the user (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

 

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent the collection of your data on future visits to this website: Disable Google Analytics. More information on the handling of user data by Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Auftragsverarbeitung

We have concluded a contract processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographics in Google Analytics

This website uses the "demographic features" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google as well as from visitor data from third parties. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to data collection".

Speicherdauer

Data stored by Google at user and event level that is linked to cookies, user IDs (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 months. Details can be found under the following link:
https://support.google.com/analytics/answer/7667196?hl=de.

 

Clarity

This website uses Clarity. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA98052-6399 (USA), https://docs.microsoft.com/de-de/clarity/ (hereinafter referred to as "Clarity").

Clarity is a tool for analyzing user behavior on this website. In particular, Clarity records mouse movements and creates a graphical representation of which part of the website users scroll on most frequently (heat maps). Clarity may also record sessions so that we can view site usage in the form of videos. Furthermore, we receive information about the general user behavior within our website.

Clarity uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or use of device fingerprinting). Your personal data is stored on Microsoft's servers (Microsoft Azure Cloud Service) in the USA.

The use of Clarity is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in effective user analysis. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Further details on Clarity's data protection can be found here: https://docs.microsoft.com/de-de/clarity/faq.

Conclusion of a contract for data processing

We have concluded a contract for order processing with Clarity. This is a contract required by data protection law that ensures that the provider of Clarity processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms into Google (keyword targeting). Furthermore, targeted advertisements can be displayed on the basis of Google's existing user data (e.g. location data and interests) (target group targeting). As a website operator, we can evaluate this data quantitatively by, for example, analyzing which search terms led to the display of our advertisements and how many ads led to corresponding clicks.

The use of Google Ads is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most effective marketing of its service products.

Google Conversion-Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can see whether the user has taken certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they performed. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.

The use of Google Conversion Tracking is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

More information about Google Conversion Tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Google DoubleClick

This website uses features of Google DoubleClick. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland, (hereinafter referred to as "DoubleClick").

DoubleClick is used to show you interest-based ads throughout the Google advertising network. With the help of DoubleClick, the advertisements can be specifically adapted to the interests of the respective viewer. For example, our advertising may appear in Google search results or in banner ads associated with DoubleClick.

In order to be able to display interest-based advertising to users, DoubleClick must recognize the respective viewer and be able to assign his visited websites, clicks and other information about user behavior. For this purpose, DoubleClick uses cookies or comparable recognition technologies (e.g. device fingerprinting). The information collected is combined into a pseudonymous user profile in order to display interest-based advertising to the user concerned.

The use of Google DoubleClick is in the interest of targeted advertising measures. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Further information on the possibilities of objection to the advertisements displayed by Google can be found at the following links: https://policies.google.com/technologies/ads and https://adssettings.google.com/authenticated.

 

Privacy Policy for our Google Ads Lead Form extension

General information on data protection 

The protection of your private rights and freedoms is important to us; we use your data only for the intended purposes. Since it is important to us that you know at all times to what extent we collect, use and, if necessary, use your data. to third parties, we will inform you below in detail about the processing of your personal data (collected via our lead form). 

When processing personal data, we strictly adhere to the requirements of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) and, if necessary, further data protection-relevant provisions.

Scope

This Privacy Policy applies solely to our Google Lead Form extension. It does not apply to Google's own content; Google's privacy policy can be found here https://policies.google.com/privacy?hl=en&gl=en

Name and address of the controller:

WINORA-STAIGER GmbHMax-Planck-Straße 697526 Sennfeld

 

Represented by:

Christoph Mannel

 

Phone: + 09721-65 01-0eMail: info@winora-group.de

 

 

Name and address of the data protection officer

 

Dipl.-Ing. Lars Ebertz on behalf of L-E-C.COM GmbH

Lubergstrasse 2

35756 Mittenaar, Germany

Phone: +49 2778 6969 10

eMail: lars@ebertz-datenschutz.de

 

If you have any questions about the processing of your personal data, if you wish to assert your  rights as a data subject (such as the right to information, correction, blocking or deletion of data) or if you revoke your consent,  please contact our data protection officer directly.

 

About Google Ads (provider of the lead form extension)

Google Ireland LimitedGordon House, Barrow StreetDublin 4IrelandTel: +353 1 543 1000 Fax: +353 1 686 5660
Email: support-deutschland@google.com
 

Google's  privacy policy can be found here:

https://policies.google.com/privacy?hl=de&gl=de

Google Data Protection Officer

To contact Google's data protection officer,  you can  fill out a corresponding contact form under the following link:

https://support.google.com/policies/contact/general_privacy_form

Operation of our Google Ads lead form extension

Within the lead form extension, Google collects personal data for us.

Interaction with our lead form

As soon as you enter data in our  lead form, it will be stored in our Google Ads profile. Through our profile, we can download the data collected and use it for the purpose stated in the form. The data will not be passed on to third parties.

We transfer the data into our:

 

SALESFORCE SALES CLOUD

We use Salesforce Sales Cloud to manage customer data. The provider is salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich (hereinafter referred to as "Salesforce").

Salesforce Sales Cloud is a CRM system and allows us, among other things, to manage existing and potential customers as well as customer contacts – such as Google LeadAd accounts – and to organize sales and communication processes. The use of the CRM system also enables us to analyze our customer-related processes.

 

Customer data is stored on Salesforce's servers. Personal data may also be transmitted to the parent company of salesforce.com Germany GmbH, salesforce.com inc., Salesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA.

 

Salesforce has Binding Corporate Rules (BCR) approved by the French Data Protection Authority. These are binding corporate regulations that legitimize intra-company data transfer to third countries outside the EU and the EEA.

 

Details can be found  here: www.salesforce.com/de/blog/2020/07/die-binding-corporate-rules-von-salesforce-erfuellenhoechste-da.html

Details can  be found in Salesforce's privacy policy: www.salesforce.com/de/company/privacy/.

 

Salesforce Order Processing

We have concluded a contract for order processing (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

 

Deletion or blocking of personal data

We store your personal data only for the period necessary to fulfil the specified purpose. After the purpose ceases to exist and after expiration, if necessary. existing retention periods, your data will be  deleted immediately. If deletion is not possible, the data will be blocked instead.

Rights of data subjects

Chapter III of the EU General Data Protection Regulation (GDPR) provides extensive rights for data subjects, which we explain to you below  with regard to the processing of your personal data:

1) Right to informationThis requirement applies in particular to information on the following details of data processing:

• Purposes of processing
• Categories of data
• Recipients or categories of recipients, if applicable
• If applicable, the planned storage duration or the criteria for determining this duration
• Reference to the respective right to correction, deletion, restriction or objection
• Existence of the right to lodge a complaint with a supervisory authority
• If applicable, origin of the data (if not collected from you)
• If applicable, existence of automated decision-making including profiling including meaningful information about the logic involved, the scope and the expected effects
• If applicable, (planned) transfer to a third country or international organisation

  2) Recht auf Berichtigung
  Ggfs. fehlerhafte Datenbestände werden wir umgehend berichtigen, sofern Du uns über den Umstand entsprechend informieren.

  3) Right to erasure (right to be forgotten)If processing is no longer necessary and one of the following conditions is met:

  As part of the deletion request, we may pass on your  request to those third parties to whom your data had previously been transmitted.

  4) Right to restriction of processingIf one of the following conditions is met:

  5) Right to data portabilityIf it is technically possible and does not affect the rights and freedoms of other persons, we will – at your  request –  transfer your data to another recipient (controller).

  6) Right to objectIf we collect or have collected and process personal data from you (on the basis of Art. 6 para. 1 e or f or Art. 9 para. 2 a GDPR), you have the  right to object to data processing (including profiling) at any time (with effect for the future). In exceptional cases, the objection may be ineffective, e.g. if we can demonstrate compelling legitimate interests for the processing that  outweigh your interests or if processing serves to assert, exercise or defend legal claims. If we  process your personal data for direct marketing purposes, you have the right to object to this processing at any time. This also applies to profiling to the extent that it is associated with such direct marketing. You also  have the right to object to the processing of your data  concerning you, which is carried out  by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out for reasons of public interest.

  7) Automated individual decision-making, including profilingIf we collect or have collected and process personal data from you, you have  the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or   similarly significantly affected. Exceptions to this requirement apply if the decision is necessary for the conclusion or performance of a contract between you and us or if you  have expressly consented to the processing. In any case, we will take appropriate measures to  safeguard your rights and freedoms  and legitimate interests, including at least the right to obtain human intervention on our part, to express our point of view and to contest the decision.

  8) Right to revoke consent under data protection law
  You have the  right to revoke your consent to the processing of personal data at any time.

  9) Right to lodge a complaint with a supervisory authorityYou can  find a list of the supervisory authorities responsible in Germany  on the website of the Federal Commissioner for Data Protection or under the following link:
  https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/AufsBehoerdFuerDenNichtOeffBereich/AufsichtsbehoerdenNichtOeffBereich_liste.html

  Legal basis of processing

  We process personal data in accordance with the requirements of the GDPR, depending on the type and purpose of the processing as follows:

  Informed consent

  Article 6(1)(a)

  Protection of our legitimate interest

  Article 6(1)(f)

   

   

  Our legitimate interest

  Our legitimate interest, defined in accordance with Article 6 (1) (f) GDPR, is based on the performance of our business activities to maintain our operational capacity and secure the employment of our employees.

  Existence of automated decision-making

  We do not use automatic decision-making and do not use techniques to carry out profiling measures.

  Service provider for Google marketing

  If we use service providers for the data processing of our Google Lead form, we conclude corresponding contracts for order processing (DPA) with them. In the course of this, we regulate to what extent and under what security conditions the processing of the data takes place and determine the necessary authority to issue instructions in accordance with Art. 28 GDPR.

   

   

   

   

  Facebook Pixel

  This website uses Facebook's visitor action pixels to measure conversions. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, the collected data will also be transferred to the USA and other third countries.

  In this way, the behavior of site visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. As a result, the effectiveness of Facebook ads can be evaluated for statistical and market research purposes and future advertising measures can be optimized.

  The data collected is anonymous to us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy. This allows Facebook to place advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.

  The use of Facebook pixels is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures, including social media. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

  In Facebook's privacy policy, you will find further information on how to protect your privacy: https://de-de.facebook.com/about/privacy/. You can also turn off the Custom Audiences remarketing feature in the Ads Settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

   

  Privacy Policy for our Facebook (META) lead ads

  General information on data protection

  The protection of your  private rights and freedoms is important to us; we only use your data for the intended purposes. Since it is important to us that  you know at all times  to what extent  we  collect, use and, if necessary, transmit your data to third parties, we will inform you below in detail about the processing of your personal data (collected via our lead form).

  When processing personal data, we strictly adhere to the requirements of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) and, if applicable, other data protection-relevant provisions.

  Scope

  This Privacy Policy applies exclusively to our Facebook (META) lead ad extension. It does not apply to Facebook's  own content  (META);  the privacy policy of Facebook (META) can be found herehttps://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0 

  Name and address of the controller:

  WINORA-STAIGER GmbH
  Max-Planck-Straße 6
  97526 Sennfeld

   

  Vertreten durch:

  Christoph Mannel

   

  Fon: + 09721-65 01-0
  eMail: info@winora-group.de

   

   

  Name and address of the data protection officer

   

  Dipl.-Ing. Lars Ebertz on behalf of L-E-C.COM GmbH

  Lubergstraße 2

  35756 Mittenaar

  Fon: +49 2778 6969 10

  eMail: lars@ebertz-datenschutz.de

   

  If you have any questions about the processing of your personal data, if you wish to assert your  rights as a data subject (such as the right to information, correction, blocking or deletion of data) or if you revoke your consent,  please contact our data protection officer directly.

   

  Information about Facebook (META)  Ads (provider of the lead extension)

  We use the "Lead Ads" function of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") to collect and process certain personal data of interested parties – so-called leads – via a contact form displayed on Facebook websites (so-called "instant form"). The content and scope of the data requested in this form depends on the targeting of the respective lead campaign.

   

  The processing of the data is strictly tied to the purposes pursued with the respective lead ad campaign. These purposes are clearly stated in the lead ad or on the form provided before the data provided is transmitted. Depending on the orientation of the lead ad campaign, the legal basis for data processing is either your express consent in accordance with Art. 6 para. 1 lit. a GDPR (e.g. for direct marketing measures such as registration for e-mail newsletter dispatch) or our legitimate interest in optimal marketing of our offer in accordance with Art. 6 para. 1 lit. f GDPR. A transfer of the data to third parties does not take place.

  As part of the aforementioned services, data transmitted via instant forms may be stored on servers of Meta Platforms, Inc., 1601 Willow Rd, Menlo Park, CA 94025, USA.

  The privacy policy of Facebook (META) can be found here:

  https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0 

   

  Data Protection Officer of Facebook (META)

  You can contact Meta's data protection officer as the operator of Facebook via the online contact form provided athttps://www.facebook.com/help/contact/540977946302970

  Interaction with our lead form

  As soon as you enter data in our  lead form, it will be stored in our Facebook (META) profile. Through our profile, we can download the data collected and use it for the purpose stated in the form. The data will not be passed on to third parties.

  We transfer the data into our:

  SALESFORCE SALES CLOUD

  We use Salesforce Sales Cloud to manage customer data. The provider is salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich (hereinafter referred to as "Salesforce").

  Salesforce Sales Cloud is a CRM system and allows us, among other things, to manage existing and potential customers as well as customer contacts – such as Facebook (META) LeadAd accounts – and to organize sales and communication processes. The use of the CRM system also enables us to analyze our customer-related processes.

   

  Customer data is stored on Salesforce's servers. Personal data may also be transmitted to the parent company of salesforce.com Germany GmbH, salesforce.com inc., Salesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA.

   

  Salesforce has Binding Corporate Rules (BCR) approved by the French Data Protection Authority. These are binding corporate regulations that legitimize intra-company data transfer to third countries outside the EU and the EEA.

   

  Details can be found  here: www.salesforce.com/de/blog/2020/07/die-binding-corporate-rules-von-salesforce-erfuellenhoechste-da.html

  Details can  be found in Salesforce's privacy policy: www.salesforce.com/de/company/privacy/.

   

  Salesforce Order Processing

  We have concluded a contract for order processing (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

   

  Deletion or blocking of personal data

  We store your personal data only for the period necessary to fulfil the specified purpose. After the purpose ceases to exist and after expiration, if necessary. existing retention periods, your data will be  deleted immediately. If deletion is not possible, the data will be blocked instead.

  Rights of data subjects

  Chapter III of the EU General Data Protection Regulation (GDPR) provides extensive rights for data subjects, which we explain to you below  with regard to the processing of your personal data:

  1) Right to informationThis requirement applies in particular to information on the following details of data processing:

• Purposes of processing
• Categories of data
• Recipients or categories of recipients, if applicable
• If applicable, the planned storage duration or the criteria for determining this duration
• Reference to the respective right to correction, deletion, restriction or objection
• Existence of the right to lodge a complaint with a supervisory authority
• If applicable, origin of the data (if not collected from you)
• If applicable, existence of automated decision-making including profiling including meaningful information about the logic involved, the scope and the expected effects
• If applicable, (planned) transfer to a third country or international organisation

• Elimination of the purpose of processing
• Withdrawal of your consent and absence of any other legal basis for processing
• Objection to processing without an important reason to the contrary
• Unlawful processing
• Necessary to comply with a legal obligation
• Data was collected in accordance with Article 8 (1) GDPR

• You dispute theaccuracyof your data (restriction can be made for the duration of the review on our site)
• In the event of unlawful processing and provided that the data is not to be deleted, the deletion shall be replaced by a restriction of processing
• If the processing purposes cease to apply, at the same timeyou need your data to assert, exercise or defend legal claims
• After you have objected in accordance with Article 21 (1) GDPR and for the duration of the examination as to whether our legitimate reasonsoutweigh yours.

2) Recht auf Berichtigung
Ggfs. fehlerhafte Datenbestände werden wir umgehend berichtigen, sofern Du uns über den Umstand entsprechend informieren.

3) Right to erasure (right to be forgotten)If processing is no longer necessary and one of the following conditions is met:

• Elimination of the purpose of processing
• Withdrawal of your consent and absence of any other legal basis for processing
• Objection to processing without an important reason to the contrary
• Unlawful processing
• Necessary to comply with a legal obligation
• Data was collected in accordance with Article 8 (1) GDPR

As part of the deletion request, we may pass on your  request to those third parties to whom your data had previously been transmitted.

4) Right to restriction of processingIf one of the following conditions is met:

• You dispute theaccuracyof your data (restriction can be made for the duration of the review on our site)
• In the event of unlawful processing and provided that the data is not to be deleted, the deletion shall be replaced by a restriction of processing
• If the processing purposes cease to apply, at the same timeyou need your data to assert, exercise or defend legal claims
• After you have objected in accordance with Article 21 (1) GDPR and for the duration of the examination as to whether our legitimate reasonsoutweigh yours.

5) Right to data portabilityIf it is technically possible and does not affect the rights and freedoms of other persons, we will – at your  request –  transfer your data to another recipient (controller).

6) Right to objectIf we collect or have collected and process personal data from you (on the basis of Art. 6 para. 1 e or f or Art. 9 para. 2 a GDPR), you have the  right to object to data processing (including profiling) at any time (with effect for the future). In exceptional cases, the objection may be ineffective, e.g. if we can demonstrate compelling legitimate interests for the processing that  outweigh your interests or if processing serves to assert, exercise or defend legal claims. If we  process your personal data for direct marketing purposes, you have the right to object to this processing at any time. This also applies to profiling to the extent that it is associated with such direct marketing. You also  have the right to object to the processing of your data  concerning you, which is carried out  by us for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out for reasons of public interest.

7) Automated individual decision-making, including profilingIf we collect or have collected and process personal data from you, you have  the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or   similarly significantly affected. Exceptions to this requirement apply if the decision is necessary for the conclusion or performance of a contract between you and us or if you  have expressly consented to the processing. In any case, we will take appropriate measures to  safeguard your rights and freedoms  and legitimate interests, including at least the right to obtain human intervention on our part, to express our point of view and to contest the decision.

8) Right to revoke consent under data protection law
You have the  right to revoke your consent to the processing of personal data at any time.

9) Right to lodge a complaint with a supervisory authorityYou can  find a list of the supervisory authorities responsible in Germany  on the website of the Federal Commissioner for Data Protection or under the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/AufsBehoerdFuerDenNichtOeffBereich/AufsichtsbehoerdenNichtOeffBereich_liste.html

Legal basis of processing

We process personal data in accordance with the requirements of the GDPR, depending on the type and purpose of the processing as follows:

Informed consent	Article 6(1)(a)
Protection of our legitimate interest	Article 6(1)(f)

 

Our legitimate interest

Our legitimate interest, defined in accordance with Article 6 (1) (f) GDPR, is based on the performance of our business activities to maintain our operational capacity and secure the employment of our employees.

Existence of automated decision-making

We do not use automatic decision-making and do not use techniques to carry out profiling measures.

Service provider for Facebook (META) marketing

If we use service providers for the data processing of our Facebook (META) Lead form, we conclude corresponding contracts for order processing (DPA) with them. In the course of this, we regulate to what extent and under what security conditions the processing of the data takes place and determine the necessary authority to issue instructions in accordance with Art. 28 GDPR.

 

Google Signals

This website uses Google Signals. Signals is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google") as an extension of the Google Analytics family.

Based on the data collected by Google, a so-called cross device tracking is carried out by Google itself. As a website operator, we receive anonymous reports that do NOT allow us to assign natural persons or user profiles.

More information about Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://policies.google.com/privacy. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Bings Ads

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use the conversion and tracking tool "Bing Ads" of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, within our online offer. Microsoft stores cookies on users' devices in order to enable an analysis of the use of our online offer by users if users have reached our online offer via a Microsoft Bing ad (so-called "conversion measurement"). In this way, Microsoft and we can recognize that someone has clicked on an ad, has been redirected to our online offer and has reached a previously determined target page (so-called "conversion page"). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No IP addresses are stored. No personal information on the identity of users is disclosed.

Microsoft is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK&status=Active). If users do not wish to participate in the tracking process of Bing Ads, they can also deactivate the setting of a cookie required for this by means of a browser setting or use Microsoft's opt-out page: http://choice.microsoft.com/de-DE/opt-out.

Users can find further information on data protection and the cookies used by Microsoft Bing Ads in Microsoft's privacy policy: https://privacy.microsoft.com/de-de/privacystatement.

Survicate

We use the "Survicate" service of Survicate sp. z o.o. z o.o., Przyrynek 14, Warsaw, Poland, for the preparation and evaluation of customer surveys. This allows us to constantly improve our services and adapt them to user requirements. The service does not automatically collect data, but in individual cases we send invitations to participate in the surveys, which are completely voluntary. If you participate in the surveys, the data entered there will be processed, in individual cases it may be personal, but the surveys are generally anonymous.

For more information, see: https://help.survicate.com/article/n4x802bqd0-gdpr-compliance-security-program-at-survicate.

BIDEX BikeLocal-Plugin

For the online reservation function, we use a plugin from BIDEX GmbH, Talsperrenweg 72, 58256 Ennepetal (hereinafter: BIDEX BikeLocal).

With the BIDEX BikeLocal plugin, we offer you the possibility to reserve the products displayed on our website via a convenient reservation function at the nearest dealer in order to be able to buy the article directly in the shop. You can also use a callback service within the plugin to be called back directly by the corresponding dealer.

Legal basis for the use of the BIDEX BikeLocal plugin and the following under section 2.) described means for processing your personal data is Art. 6 para. 1 sentence 1 lit. f GDPR.

Processing of reservations and callback service

You can use the BIDEX BikeLocal plugin for non-binding reservations of our products or a callback service through which the selected dealer can contact you directly. In this case, BIDEX as a service provider provides these services for you and assumes the function of an intermediary to forward your reservation request to the corresponding specialist dealer. To reserve an item, it is necessary to enter the following data: first name, last name, e-mail address, telephone number (mandatory fields). This data is required for your reservation to be processed. The indication of the telephone number serves in particular the purpose of being able to reach you at short notice if the reserved article is exceptionally not yet ready for presentation (e.g. in unassembled condition) or, for example, must first be procured from the stock of another branch. In such a case, we would also like to be able to contact you if you have already made your way to one of our dealers and if necessary. can no longer be reached by e-mail in time. Failure to provide your data would mean that you would not be able to use the reservation function of the BIDEX BikeLocal plugin.

Via the comment function in the reservation form, you still have the opportunity to write a message, which we will take into account when making your reservation. For the callback service, the following data must be entered: name, telephone number. You can optionally enter a desired date for the callback by the dealer and also a comment in the form. Your data will first be transmitted via the form to BIDEX (SSL encryption) and processed there. Your data will then be sent by BIDEX by e-mail to the dealer you have selected for this purpose. BIDEX also receives, stores and processes the transmitted data for the further processing of the reservation request or callback request. BIDEX is solely responsible for the phases of the collection of your data via the form, its transmission to BIDEX and its forwarding to the selected dealer for the processing of your reservation. In order to protect your personal data for the processing of reservations or callback requests via the BIDEX BikeLocal plugin, we have concluded an agreement with BIDEX on joint responsibility for processing and on the technical-organizational measures for the protection of your personal data. This agreement ensures that your personal data will be processed for the phases of joint responsibility exclusively for the processing of your reservation or callback request and will not be used without your express consent, in particular for advertising and analytical purposes beyond the scope described below. In the agreement, we have also stipulated that BIDEX fulfils the information obligations under the GDPR and is the joint contact for the exercise of your rights.

Detailed information on data protection during the processing of reservations via the BIDEX BikeLocal plugin with detailed information on your rights can be found here: https://local.bidex.bike/Datenschutz.aspx.

The legal basis for the processing of your data in connection with a reservation is Art. 6 para. 1 sentence 1 lit b GDPR. BIDEX processes your data for the processing of your reservation of our products in the selected specialist shop. BIDEX deletes the data processed in this context after storage is no longer necessary or restricts processing if there are statutory retention obligations.

Provision of the BIDEX BikeLocal plugin

Data transmission when calling up the reservation function

When the reservation function on our website is accessed, an automatic connection to the BIDEX servers is established. For technical reasons, your IP address is transmitted to BIDEX to display the reservation function in your browser, but only temporarily stored in the log files of the BIDEX server. The data and information collected anonymously in the log files are only statistically evaluated by BIDEX with the aim of increasing the data protection and data security of the BIDEX BikeLocal plugin and ensuring an optimal level of protection for the processed personal data. For technical reasons, we have no influence on these evaluations.

Use of cookies

BIDEX uses session cookies to operate the plugin. Session cookies are small text files that are temporarily stored on your computer system until you leave our website. For technical reasons, we have no influence on the use of these cookies. You can individually configure your browser settings to accept or reject cookies. We would like to point out that in this case you may not be able to use all functions of the BIDEX BikeLocal plugin.

6. Newsletter

Newsletterdaten

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and agree to receive the newsletter. Further data is not collected or only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us .dem or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after unsubscribing from the newsletter. Data stored by us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored in a blacklist by us or .dem newsletter service provider in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

Salesforce

Processing of customer data with Salesforce: To process customer service inquiries and for customer communication by e-mail or telephone in accordance with your consent, your personal customer data will be stored and processed in our CRM system (Salesforce Service Cloud & Salesforce Marketing Cloud).

The CRM system is operated by Salesforce Inc. Your data (company, contact, address, telephone number, e-mail, application user (name/e-mail address) and marketing permissions) will be encrypted unchanged (i.e. neither anonymized nor pseudonymized) initially with a standardized procedure and then hosted by Salesforce in Europe, Canada and the USA.

See also

• Note on data transfer to the USA

Due to the encryption, your data is not accessible to Salesforce itself. If you have given us your consent, we will collect e-mail usage information (send, openings, clicks) via this system in order to improve our service to you and to provide you with more relevant information. If you no longer agree, you can object to it at any time.

7. Plugins and Tools

Vimeo

This website uses plugins of the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeo video, a connection to the Vimeo servers is established. The Vimeo server is informed which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you enable Vimeo to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

To recognize website visitors, Vimeo uses cookies or comparable recognition technologies (e.g. device fingerprinting).

The use of Vimeo is in the interest of an appealing presentation of our online offers.

This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding

If consent has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a

GDPR and § 25 Abs. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission and, according to Vimeo, on "legitimate business interests". Details can be found here: https://vimeo.com/privacy.

Further information on the handling of user data can be found in Vimeo's privacy policy at: https://vimeo.com/privacy.

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform representation of fonts. When you visit a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. As a result, Google becomes aware that this website has been accessed via your IP address.

The use of Google WebFonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform representation of the typeface on its website. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time. If your browser does not support web fonts, a standard font will be used by your computer.

Further information about Google Web Fonts can be found  under  https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

 

Google Maps

This site uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. These

Information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is enabled, Google may use Google Web Fonts for the purpose of uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding

If consent has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a

GDPR and § 25 Abs. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

The transfer of data to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on the handling of user data can be found in Google's privacy policy:

https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter referred to as "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether the data entry on this website (e.g. in a contact form) is carried out by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis evaluates

reCAPTCHA various information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1

TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Service at the following links:

https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

 

8. Processing of data (customer and contract data)

We collect, process and use personal data only insofar as they are necessary for the establishment, content design or change of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of this website (usage data) only to the extent necessary to enable or bill the user for the use of the service.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Data transmission upon conclusion of contract for online shops, dealers and shipping of goods

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution commissioned with payment processing.

Your personal data provided in the context of a contract will be processed by our contract data processors for the purpose of processing the legal transaction. This processing may take place partially or completely outside the EU, in particular in the USA. This is formally a transfer of data to a third country.

See also

• Note on data transfer to the USA and
• Kapitel 6 – Newsletter > SALESFORCE

A further transmission of the data does not take place or only if you have expressly consented to the transmission.

If you use our Click & Collect service, the specialist dealer you have selected will be informed by email about the purchase process and your customer data (for contacting and making an appointment).

Your data will not be passed on to third parties without express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures or, in the event of the transmission of your personal data, Art. 49 para. 1 a GDPR (express consent).

Ingenico / PAYONE

On this website, we offer, among other things, payment with the services of PAYONE. The provider is PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt am Main (hereinafter referred to as "PAYONE").

PAYONE offers various payment options (e.g. hire purchase). If you decide to pay with PAYONE (Klarna checkout solution), Klarna will collect various personal data from you. Details can be found in PAYONE's privacy policy under the following link: https://www.ingenico.de/payment-services/footer/datenschutzerklarung.

The transmission of your data to PAYONE takes place on the basis of Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the possibility to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.

Clear

On this website we offer, among other things, payment with the services of Klarna. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as "Klarna").

Klarna offers various payment options (e.g. hire purchase). If you choose to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. Details can be found in Klarna's privacy policy under the following link: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the use of the Klarna checkout solution. The optimization of the checkout solution represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. They remain on your device until you delete them. Details on the use of Klarna cookies can be found at the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

The transmission of your data to Klarna takes place on the basis of Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract).

PayPal

On this website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").

If you choose to pay via PayPal, the payment data you enter will be transmitted to PayPal.

The transmission of your data to PayPal takes place on the basis of Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the possibility to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.

9. Own Services

Handling of applicant data

We offer you the opportunity to apply to us (e.g. by e-mail, post or via online application form). In the following we inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that the collection, processing and use of your data is carried out in accordance with applicable data protection law and all other legal provisions and that your data will be treated as strictly confidential.

Scope and purpose of data collection

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes in the context of job interviews, etc.), insofar as this is necessary to decide on the establishment of an employment relationship.

The legal basis for this is § 26 BDSG-neu according to German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation) and – if you have given your consent – Art. 6 para. 1 lit. a GDPR. The consent can be revoked at any time.

Your personal data will only be passed on within our company to persons who are involved in processing your application.

If the application is successful, the data submitted by you will be processed on the basis of § 26 BDSG-neu and Art. 6 para. 1 lit. b GDPR for the purpose of carrying out the employment relationship in our data processing systems.

Data retention period

If we are unable to make you a job offer, reject a job offer or withdraw your application, we reserve the right to store the data transmitted by you on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). Subsequently, the data will be deleted and the physical application documents destroyed. The storage serves in particular for purposes of proof in the event of a legal dispute. If it can be seen that the data will be required after expiry of the 6-month period (e.g. due to an imminent or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.

A longer storage may also take place if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if statutory storage obligations preclude deletion.

Inclusion in the applicant pool

If we do not make you a job offer, it may be possible to include you in our applicant pool.

In the event of admission, all documents and information from the application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies. Admission to the applicant pool takes place exclusively on the basis of your express consent (Art. 6 para. 1 lit. a GDPR). The submission of consent is voluntary and is not related to the ongoing application process. The data subject may revoke his consent at any time.  In this case, the data will be irrevocably deleted from the applicant pool, unless there are legal storage reasons.

The data from the applicant pool will be irrevocably deleted no later than two years after consent has been given.

10. Social Media

We maintain publicly accessible profiles on social networks. The social networks we use in detail as well as details on data processing by social networks can be found here.